Self check-in, twenty-four hours. We send the smart-lock code on your check-in day, along with directions. Check-out is at noon, and you are welcome to drop bags with us before or after your stay at no charge.

Yes. Ladi has a private airport transfer service for an extra fee — book one day in advance. If you prefer to arrange your own ride, an airport taxi to Hoàn Kiếm runs around 350,000–400,000 VND.

Three of our Cửa Nam homes — Studio (2F), Casa (3F), and Atelier (4F) — have elevator access. The four homes at Churchside, on the second and third floors, do not. This is the original Old Quarter architecture, and the climb is part of the experience

Yes. High-speed WiFi in every home, with a proper desk in each. Many of our guests are remote workers staying seven to fourteen nights — work-stay is a familiar use case for us.

Every home at Ladi comes with a kitchen, free laundry (washer, dryer, detergent, softener), full toiletries, hair dryer, smart TV with Netflix and YouTube, a three-mode lighting system, and housekeeping every three days for longer stays. Some homes also have a soaking tub, balcony, or parking — see each listing for details.

No. Ladi is a homestay, not a hotel — we don't run a kitchen. But your home is stocked with coffee, tea, and water. More importantly, Ladi is five to ten minutes' walk from some of the best phở, coffee, and breakfast spots in the Old Quarter. Trâm will send you her shortlist when you check in.